Here is a selection of some recent comments taken from our client service evaluation forms:
Vicki visited me to discuss the brief in detail. This enabled her to filter her clients cv's so not to waste time unnecessarily.
We have had a long relationship with Bucks and Berks and I am pleased to say that we continue to receive the quality service that we expect from an agency. From the appropriateness of CVs to the courtesy and professionalism of the staff; it is always a pleasure to work with you.
I was very pleased with the level of communication between myself and the agency. I was also pleased that Claire visited the office to discuss our requirements for the role.
Vicki's responsiveness, match to the job specification and advice through the recruitment process were commendable.
The service I have had from Jenna has been fabulous. I have been lucky enough to use Jenna when I was looking for work and also now I am looking for staff.
We work with Abbi for our recruitment needs. We find Abbi to be responsive, excellent at matching candidates to the roles and she provides a superb all round service.
Good communications, the candidates presented were both well suited to the position
Very happy with the response rate along with the detailed information provided when CVs are sent to us. Bucks and Berks did provide an excellent service and always stayed in touch with me to keep me updated on their search for CVs. We had a difficult role to fill as we were looking for the right fit for our team and Bucks and Berks where able to work with us to find the right person.
I highly rate you understanding not only the company both in terms of product, service and people/culture but also how best to work with HR who wear many other hats in the organisation and inevitably can get a little sidetracked
Melissa Gale was excellent.
We were very impressed with the candidates introduced by the Slough branch. The team there had clearly worked hard to ensure that any candidates they recommended had the skills and level of experience that we had specified. Our contact at the branch, Jenna Law, is approachable, supportive and professional. She always responds swiftly to our emails. Since we are based in London, we have little experience of working with agencies in the Berkshire area. We are very pleased with the level of service at Bucks & Berks and will be sure to use the agency again when we next recruit for our Langley office
Staff are always professional & helpful
The service was very professionally approached and delivered.
Your candidate was excellent and I was delighted with her responsible attitude.
Many thanks for all of your help with this hire, Jenna. You sent us some very strong candidates and we will be sure to work with you again when we next recruit for the Langley office.
Your response to finding a replacement for the temporary person that was leaving was good. The CVs sent were for suitable candidates. It has been a good service
Bucks & Berks provide an excellent service which is reflected in the calibre of staff recruited, an initial 3 month contractor has now been with us over 9 months!
I know that I have scored your Marlow branch with a lot of "excellent's" but I wanted to point out that this is not just lip-service. We deal with Claire Kilbane and she really is excellent and having worked in recruitment myself for 8 years I say that from a position of personal experience. Secondly, whenever Bucks and Berks come up in conversation, not only do other recruiters rate them highly but also the candidates who have come to work for us through Claire have also been very impressed by the service that you provide and your overall approach. Finally, you really do stand out from your competition - for all the right reasons! Keep up the good work and thank you.
Thank you for all your help you have given to us since I have been here, it has been a pleasure working with you.