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Customer Development Specialist

  • Salary: £16750 - £18750 per annum
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference 34910
This vacancy has now expired.

An excellent opportunity has arisen working as a Customer Development Specialist working with our client based in High Wycombe.

Working as part of a friendly team, your role will be to provide excellent customer service and advice to potential customers and clients. You will be calling potential customers who have requested samples of our client's products to try to convert them into customers. You will be efficient in following up these warm leads and discussing our client's customer requirements in depth.

You will also receive inbound calls from customers and you will give advice on products, send samples and make follow up calls to ensure customer satisfaction. You will also be required to manage your own administration and maintain the database. You will be a good listener, a strong team player, be able to work to deadlines and have the ability to demonstrate empathy over the phone.

Skill Profile:

* Proven telephone based Customer Service background
* Experience of up-selling and cross selling/ conversion of product use
* Proven experience of managing high call volumes
* Possess influential and persuasive skill set
* Excellent communication, oral and written, skills

Personal Profile:

* Analytical and enquiring mind
* Excellent telephone manner
* Able to work under pressure and to deadlines

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).