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Customer Service Coordinator (6 month FTC)

  • Salary: £26000 - £27000 per annum
  • Location: Slough
  • Job type: Permanent
  • Job reference 35872

Our client are one of the most successful global FMCG's and an exciting opportunity has come up within their Customer Supply Team. They are seeking a highly motivated and driven individual to join them on a 6 month FTC with the intention that if you are successful in the role a permanent position could then be offered.

Key responsibilities:

  • Be the first point of contact for customers
  • Deal with key customer contacts both on the telephone and in review meetings
  • Ensure products reach customers on time in full as requested
  • KPI targeted
  • Analyse and maintain healthy customer accounts
  • Review current processes and consider ways to improve the operation of accounts
  • Responsible for your customer order life cycle
  • Resolve customer queries
  • Participate in daily meetings
  • Work jointly with National Account Managers and Customer Supply Chain Managers

Key skills:

  • Educated to degree level
  • Ability to manage work load and prioritise tasks
  • Strong influencing and communication skills
  • Competent with PC tools and information systems with advanced knowledge of Excel

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).