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Customer Support Co-ordinator (Maternity cover)

  • Salary: Up to £26000 per annum
  • Location: Slough
  • Job type: Permanent
  • Job reference 37313

Our client, are a Fine Foods distribution company, seeking a Customer Support Coordinator, Maternity cover, up until 11th October 2018. As a Customer Support Coordinator you will need to provide a professional, efficient and effective support service to the Customer Services Department.

Key responsibilities:

  • Dealing with customer queries, complaints, deliveries, etc…
  • Opening leads for new accounts
  • Raising returns & credits
  • Processing bespoke orders, back orders & standing orders
  • Processing orders via telephone with 100% accuracy.
  • Upselling promotional / short dated and new products on inbound calls
  • General administration duties related to the Customer Services Department.
  • Any other ad hoc duties requested by the Customer Services Manager

Key skills:

  • Previous customer service experience is essential
  • Ability to work well under pressure
  • Excellent communication skills
  • Positive, can-do attitude

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).