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Junior IT Helpdesk Technician

  • Salary: £210000 per annum
  • Location: Marlow
  • Job type: Permanent
  • Job reference 36454
This vacancy has now expired.

An exciting opportunity has arisen to join our client, a leading organisation, in Marlow as a Junior Helpdesk Technician. You will be responsible for both hardware and software issues that arise within the business.

In return, you will be offered a competitive base salary and good benefits.

Key Responsibilities

  • Staging & OS migration of PCs
  • Installation & troubleshooting - Hardware
  • Installation & troubleshooting - Software
  • Software & update testing
  • Mobile phone administration
  • VOIP desk phone administration
  • Hardware management
  • 1st line tickets solving
  • Maintaining IT structure of meeting rooms
  • Actively support IT asset management
  • Support printers & scanners
  • Manage network cabling
  • Support documentation
  • Server administration
  • Device management, MS Sharepoint

Skills & Requirements

  • Advanced knowledge of Microsoft Operating Systems and Applications
  • Good understanding of computer systems, mobile devices and other tech products
  • Understanding of data communications, various Operating Systems, proxy servers, firewalls, security layers, dial-up and IP technology, LAN/WAN network technology
  • Previous experience working in an ITIL environment highly desirable
  • Ability to diagnose and resolve basic technical issues
  • Excellent communication skills
  • Ability to multitask and work effectively in a fast-paced environment with changing priorities
  • IT related higher education qualification
  • Driving License
  • Ability to travel across EU

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).