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Temporary Customer Support Assistant

  • Salary: Competitive hourly rate
  • Location: Maidenhead
  • Job type: Temporary, Short term Contract
  • Job reference 37087

An exciting and challenging new temporary role, based in the Maidenhead area, ideal for an individual that strives to give impeccable customer service. This position is to work within a developing customer service team and is responsible for giving first class customer support at all times. The role is to start ASAP on a long term ongoing basis.

You must be confident making warm outbound calls to customers with first class customer service skills.

Key Responsibilities:

  • Providing internal and external customers with the highest standard of customer service through excellent product knowledge.
  • Resolving any customer queries or complaints quickly and efficiently in a positive, friendly and professional manner.
  • Recording customer queries/ issues on relevant databases in a timely and accurate manner.
  • Maintaining the customer database.
  • All other ad hoc duties as required.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).