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Client Support Executive

  • Salary: Up to £21000.00 per annum + benefits
  • Location: Marlow
  • Job type: Permanent
  • Job reference J1038284
This vacancy has now expired.

Our client, an award winning company in Marlow, has an exciting opportunity for a Client Support Executive to join their dynamic team.

The role of a Client Support Executive is to create and maintain goodwill, retention and sales opportunities within the company's existing client base, by having effective conversations each day with clients. This includes proactively identifying client needs and ensuring that these are met with the objective of maximising the company's profit and delighting their customers.

Our client offers fantastic benefits such as private medical cover, a private GP minutes from the head office, discounted gym membership, holiday buy scheme, and a rewards portal with discounts from major retailers.

Duties include
* Establishing long-term working relationships with clients
* Dealing with inbound enquiries
* Delivering tutorials on products
* Providing online demonstrations
* Answering queries
* Managing client projects

Essential Skills:
* Customer service experience within a customer relationship role
* The ability to build rapport easily
* The ability to own a project and see it through from start to finish
* The ability to engage with, excite and influence clients
* High level of interpersonal skills
* Excellent time management
* Ability to manage varying tasks under pressure
* Excellent written and verbal communication skills
* Organisational skills

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).