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Customer Service Administrator - 8 month contract

  • Salary: Up to £18000 per annum
  • Location: High Wycombe
  • Job type: Short term Contract
  • Job reference J553
This vacancy has now expired.

Our client, a large international organisation based in High Wycombe, is looking for a Customer Service Administrator to join them. Firstly on an 8 month contract but then with a view to go permanent.

The main aim of this role is to provide support and administration to customers, including liaison with suppliers and general customer enquiries.

Our client offers fantastic benefits and career development.

Key Duties

* Liaising with customers regarding the progress of orders
* General customer order enquiries and returns
* Processing orders
* Setting up new customer accounts
* Liaising with accounts regarding credit and customers on hold
* Managing customer returns
* Record quotations on the appropriate system
* Liaise with suppliers with regard to quotations and delivery times

Skills/Experience

* GCSE or equivalent English and Maths required
* Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
* Passionate about providing a first class service to our customers
* Demonstrable experience of having built strong working relationships both internally and externally
* Excellent working knowledge of Microsoft Office packages (PowerPoint, Excel, Word)
* Good organisational skills with an eye for detail and the able to priortise workload and manage multiple tasks

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).