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Customer Service Administrator - could suit a grad!

  • Salary: Up to £20000 per annum + + bonus + plus benefits
  • Location: Princes Risborough
  • Job type: Permanent
  • Job reference 31849

Our client, a non for profit organisation based in Princes Risborough, is looking for a bright, motivated and customer focused individual to join the Customer Service Team.

Reporting to the Services Delivery Team Leader, this person is responsible for providing a high quality and effective administration.

Experience working within a high quality and busy customer service environment is essential along with a good working knowledge of MS Word, Excel, Outlook and CRM databases. The successful applicant will have excellent written and verbal communication skills, strong customer service skills and the ability to prioritise work to meet deadlines and customers' expectations. A high degree of accuracy is also required for this role.

Skill Profile

  • Work experience within a customer services role, providing a high level of customer service, ideally in a busy customer services environment
  • A good working knowledge of office IT software, including Excel, Word and Outlook
  • Working knowledge of maintaining databases
  • Strong communication skills
  • Excellent telephone manner
  • Good relationship building skills

Personal Profile

  • High degree of attention to detail
  • Customer focused
  • Enthusiastic and keen to learn

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).