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Customer Service Administrator - fantastic benefits!

  • Salary: £20000 - £25000 per annum + plus excellent benefits
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference 32511
This vacancy has now expired.

Our client, one of the world leaders in their field, is looking for a bright, proactive and highly motivated candidate to join their customer services team helping to look after a key account.

The successful candidate will have strong IT skills, in particular Word and Excel.

Key Responsibilities:

  • Answering the phone and dealing with customer queries in a professional and effective manner to ensure optimum customer service
  • Process orders and manage customer stock
  • Check all web transactions have been actioned correctly
  • Issue recollection references
  • Answer customer emails
  • Check SAP for new orders throughout the day
  • Updating the customer information files
  • Chase outstanding orders with customer
  • Inform customers of any short loading at the depot
  • Process returns daily
  • Issue reports

Key Skills:

  • Previous customer service and/or admin experience
  • Strong IT skills in MS Office
  • Organised, proactive, and able to multitask
  • Able to think for themselves

In return our client offers excellent benefits including 25 days holiday, pension, life assurance and company share scheme.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).