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Customer Service Administrator

  • Salary: £18000.00 - £22000.00 per annum + + benefits
  • Location: Marlow
  • Job type: Permanent
  • Job reference J1039788
This vacancy has now expired.

Customer Service Administrator

Salary: £18,000 to £22,000

Location: Marlow

Job Type: Permanent, Full Time

Our client, a well-established company linked to the automotive industry, is seeking a Customer Service Administrator to provide administrative support to help deliver fantastic customer service. This role is varied with elements of sales administration, customer service and accounting.

It could suit a graduate or someone with previous experience looking to develop a career with a successful company specialising in a fast growing market.

Key Responsibilities:

  • Ensure that customer orders are processed in an accurate and efficient manner
  • Liaise with suppliers and customers regarding deliveries and any other routine queries
  • Liaise with bank partners in relation to agreements
  • Work with sales to ensure contracts are set up correctly
  • Process invoices and recharges
  • Ensure full compliance with the Financial Conduct Authority and any other legislative requirements for the business
  • Provide a high level of customer satisfaction and retention of clients
  • Maintain accurate records relating to customer communications and other data on business CRM
  • General ad hoc administrative duties

Key Skills:

  • Strong analytical skills
  • High levels of accuracy and attention to detail
  • Ability to prioritise workload and work to deadlines
  • Excellent telephone manner and communication skills
  • Competent user of Microsoft Office, especially Excel
  • A willingness to learn and grow within a commercial environment where customer service and client satisfaction is the primary focus

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).