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Customer Service Advisor - company car for any travel!

  • Salary: Up to £18900 per annum + benefits
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference 24495
This vacancy has now expired.

Do you want to be part of one of the most successful vehicle rental companies in the UK?

If so, we are looking to recruit for a for Relief Reservations Agent for our client's busy and expanding Reservations Team based in High Wycombe.

This is a pivitol role based primarily at our central offices in High Wycombe, You will however need to have held a driving licence for over 12 months as there is expectation of travelling to support other locations when required (a company car will be provided for this).

Key tasks:

  • Provide all National Accounts customers with a dedicated car hire reservations service
  • Process hire requests, amendments and terminations for all National Accounts customers
  • Handle all customer queries efficiently
  • To continually work within our set SLA's (Service Level Agreements)
  • Build and maintain good working relationships with all Customers and Clients

Desirable experience/skills are:

  • Focused on Customer Service
  • Great attention to detail
  • Excellent communication skills, both written and verbal
  • Ability to multi-task, prioritise and work well under pressure
  • Ability to handle high volumes of telephone calls coupled with a confident telephone manner
  • Team player with a 'can do' attitude

Suitable candidates will have held a Driving License for 12 months or more and be willing to travel.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).