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Customer Service Advisor

  • Salary: Up to £11 per hour
  • Location: Bracknell
  • Job type: Temporary
  • Job reference J1039230
This vacancy has now expired.

Customer Service Advisor : 12 month temporary contract

Working as part of a friendly and professional Customer Service team, ensuring all customer orders are fulfilled, including order creation, distribution planning, delivery execution an after service follow up.

Responsibilities include:

  • Ensuring orders are processed accurately, timely and in line with SLA's
  • Daily contact with 3rd party distributors to ensure timely deliveries and planned returns from customer sites
  • Participate in the creation of SOP's and work instructions
  • Handling customer enquiries and delivery related queries
  • Resolving any issues with orders and queries

Skills and knowledge required:

Experience working in a similar customer focused environment , ideally within logistics

Good knowledge of MS Office

SAP preferred but not essential

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).