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Customer Service Advisor

  • Salary: £10.00 - £11 per hour
  • Location: Maidenhead
  • Job type: Temporary
  • Job reference J1040770
This vacancy has now expired.

Our client based in Maidenhead require a Customer Service Advisor to join their team on a 2 month temporary basis.

Key Responsibilities

* Handling inbound calls and emails from customers.
* Delivering an exceptional first-class service.
* Knowledge and experience working within social and/or commercial housing.
* Liaising with external third parties.
* Working experience of these systems would be highly desirable - Servitor, Civica, DRS.
* Based in Maidenhead and to start ASAP.

Key Skills

* Housing experience is required.
* Working knowledge of Servitor, Civica or DRS.
* Communicates confidently, clearly and concisely - orally and in writing.
* Good listening skills with an empathetic approach.
* Highly organized to co-ordinate several projects at any one time.
* IT literate.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).