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Customer Service Executive

  • Salary: £18000.00 - £20000.00 per annum
  • Location: Windsor
  • Job type: Permanent
  • Job reference J828

Our client are a Global leasing company, who are looking for a Customer Service Executive to join their friendly, fun and forward think team based in Windsor. Brand new modern offices and an exciting future ahead, they are seeking a motivated and energetic individual to join them!

Key responsibilities:
* Resolve customer enquiries via phone or email
* Verify account information using our CRM tool
* Assist with placement of orders, refunds, or exchanges
* Help with Insurance, Warranty and delivery queries via our CRM ticketing system
* Sending out communication in regards to customer deliveries
* Contacting customers in regards to account arrears

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).