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Customer Service Support

  • Salary: Up to £10.00 per hour
  • Location: Wokingham
  • Job type: Temporary
  • Job reference J1040923CG

This is a great opportunity to join a fast paced growing organisation supporting with front line customer queries. The role is on a temporary basis on-going. This role will be working from home.

For this role we are looking for someone who is energetic, professional and focused who can work seamlessly within a busy team.

Key Responsibilities and Duties include:

  • Receiving inbound calls
  • Logging phone calls
  • Making call backs to any missed calls
  • Ensuring databases are kept up-to-date and accurate
  • Liaising with internal and external departments
  • Escalating issues when required
  • Managing and supporting customer relationships

Key skills & competency requirements

  • Excellent verbal and written communication skills
  • Excellent attention to details is essential
  • Must have the ability to work unsupervised and on own initiative
  • Highly organised with the ability to prioritise effectively
  • Ability to thrive in a high pressure, fast paced work environment
  • Excellent team player, personable and able to operate at all levels

If you feel you have the right skill set and experience to apply for this role please do not delay as we are seeking people who can start immediately.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).