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Customer Service Team Member

  • Salary: Competitive
  • Location: Maidenhead
  • Job type: Short term Contract
  • Job reference J993

Our client, based in Maidenhead, are looking for a customer services team member to start ASAP on a 6 month fixed term contract with potential to go permanent, on a salary of £20k pro-rata. Must have strong IT and communication skills.

Key Responsibilities:

  • Responding to customer enquiries via telephone, email, and webchat
  • Logging feedback and data from customer contact
  • Dealing with complaints and quality issues
  • Processing orders and dealing with invoice queries
  • Chasing orders, delivery information, and stock availability

Key Skills:

  • Proficient in MS Office
  • High level of customer service
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Experience in customer service
  • Call centre and order processing experience is desirable

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).