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Customer Supply Order Coordinator

  • Salary: £28000 - £32000 per annum
  • Location: Slough
  • Job type: Permanent
  • Job reference 37919

As a Customer Supply Order Coordinator, you will be working for the world leading consumer health and hygiene company. Our client are seeking talented and committed individuals to join their business. Offering fantastic benefits and an exciting and fast paced working environment.

Key responsibilities:

  • Capture orders through phone, fax and EDI
  • Resolve customer queries regarding shortages and delivery failures through regular liaison with logistics manager and distribution centre
  • Proactively manage customers/ order for new product introductions, promotional variants, delivery timing, (e.g if in short supply) or alternative products
  • Process and analyse credit claims relating to delivery discrepancies in a timely manner to the Finance team
  • Maintain Customer Restricted/Inclusive Product lists in liaison with Demand Planning team
  • Process agreed collection requests

Key skills:

  • Exceptional ability to manage workload and identify priority tasks to meet tight deadlines
  • Strong influencing/communication expertise/Ability to challenge the "status quo"
  • Competent with PC tools and information systems and advanced knowledge of Excel
  • Ability to adapt to change and willingness to learn and go outside own comfort zone

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).