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Enquiries Administrator

  • Salary: Competitive
  • Location: Maidenhead
  • Job type: Temporary
  • Job reference 37441
This vacancy has now expired.

We are currently seeking a temporary Client Enquiries Administrator to join an international client enquiries team for 6 months. Delivering an impeccable standard of service at all times, this role is crucial to ensuring successful client interaction and satisfaction at all times.

Key responsibilities:

  • Be the first point of contact for all incoming enquiries via post, phone and email
  • Respond to all enquiries within a timely manner
  • Carry out research to provide accurate information to enquirers
  • Escalate any queries where required

Key Skills:

  • Previous experience within an office administration position essential
  • A passion for giving a first class customer service at all times
  • Strong communication skills both verbally and written
  • Able to prioritise and manage a busy, ever changing workload

Person Profile:

  • Confidence when liaising with people from all walks of life and backgrounds
  • Willing to jump in and help out to ensure a happy customer at all times
  • Methodical and organised
  • A real team player

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).