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Graduate Client Services Executive

  • Salary: £20000 - £25000 per annum + plus bonus plus benefits
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference J1040149
This vacancy has now expired.

Our client, a fast growing and highly successful financial services company, is seeking a competent, efficient and highly personable Graduate Client Services Executive with superb attention to detail to join their growing payments team.

The successful candidate will be the point of contact for all major clients, problem solving, supporting and at the forefront as an ambassador for the product and service. You'll have a combination of client facing skills/experience, operational knowhow and problem solving abilities in order to support the day to day relationship of these key corporate accounts.

Our client would consider bright, highly motivated graduates with some commercial experience or candidates with experience in the financial service industry - the most important thing for our client is personality. As long as you're bright, numerate, confident, keen and enthusiastic with an interest in the industry and commercial experience you will be considered!

This is a really exciting time to join and could lead to excellent career progression in the future. Full training given!

Key Responsibilities:

* Manage clients in all stages of the relationship from early stage integration/onboarding through to daily trade booking/support
* Presentations and live client demos/training as necessary
* Keeping up to date with all products
* Payment queries - investigating payment issues/liaising internally for banking updates/confirmations and accurately conveying updates to clients
* Promoting the company offering and identifying new opportunities

Key / People skills:
* Previous administration experience in a commercial environment is ideal
* Impeccable accuracy
* High level of numeracy and literacy
* Strong computer and MS Office skills and confidence dealing with technology
* Poise and confidence in a busy environment whilst under pressure
* Financial services experience is desirable
* Ability to work well under pressure
* Excellent communication skills
* Proactive and able to work under own initiative

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).