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HOME BASED Customer Service Executive

  • Salary: Up to £18500 per annum + plus excellent benefits
  • Location: Buckinghamshire
  • Job type: Permanent
  • Job reference 147
This vacancy has now expired.

Our client is offering a new and exciting opportunity to work full or part time FROM HOME!

We are looking for people who want to work flexible hours - between the core hours of 9.30 am - 7.00 pm - up to 37.5 hours a week with ½ an hour for lunch.

The role is customer service based and will involve making outbound calls to EXISTING customers, managing orders, guiding customers on product use and offering follow up support.

If you have proven customer service/call centre experience making and receiving a high volume of calls this could be the perfect role for you.

You will be required to come into the office for your initial training and thereafter you will have regular contact with your colleagues based at the office and with your Line Manager.

Duties will include

  • Contacting existing customers
  • Managing orders
  • Guiding customers on products
  • Following up with customers
  • Dealing with customer service queries
  • Build strong relationships with customers
  • Make customers aware of new products coming onto the market

Skills/Experience

  • Proven customer service experience
  • Proven experience of working in a high volume call making environment
  • Sales experience
  • Excellent telephone manner
  • Proven experience of relationship building

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).