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Order Management and Customer Service Administrator

  • Salary: £20000 - £25000 per annum + Xmas bonus plus benefits
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference 33012
This vacancy has now expired.

Our client, a friendly organisation based in High Wycombe, is looking for a bright and motivated candidate to join their team.

The successful candidate will ideally have order processing experience, excellent customer service and communication skills and be IT literate.

Our client is a long established manufacturing company and offers a lovely working environment and good benefits.

Duties include

  • Assist the sales team and our customers, by providing accurate pricing (quotations) on our products in a timely and professional manner

  • Deal with customer enquiries either via the telephone or email

  • Assist the sales team in fulfilling requests for various samples, literature etc. to be sent to customers

  • Monitor the info Inbox and action any required emails

  • Monitor our Quotes Inbox, printing all relevant emails and preparing paperwork required to put a Quotation/Estimate together

  • All aspects of Quotation from receiving a brief to recording the task on our SAP system and filing paperwork away


  • Good work ethic and willing to be flexible

  • Team player

  • Good interpersonal skills; that can empathise with people and remain patient and polite in a sometimes pressurised environment

  • Positive, enthusiastic, committed and flexible attitude

  • Experience in order processing, customer services essential

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).