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P/T Customer Service Order Processor - Wed to Fri

  • Salary: plus excellent benefits
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference J553

Our client, a large international organisation based in High Wycombe, is looking for an experienced Customer Services Order Processor to join their team on a part time basis.


The hours for this role will be 18.5 hours per week (Wednesdays 1.30pm - 5.30pm, Thursdays 9.30am - 5.30pm and Fridays 9.30am - 5.00pm).

The main aim of this role is to provide overall support and administration to internal and external customers, including liaison with suppliers and general customer enquiries.

Our client offers fantastic benefits and career development.

Key Duties

* Liaising with customers regarding the progress of orders
* General customer order enquiries and returns
* Processing orders
* Setting up new customer accounts
* Liaising with accounts regarding credit and customers on hold
* Managing customer returns alongside the Quality Assurance team
* Record quotations on the appropriate system
* Liaise with suppliers with regard to quotations and delivery times
* Other duties include: general administration, covering the telephones, supporting other departments as required

Skills/Experience

* GCSE or equivalent English and Maths required
* Experience of having worked as an Order Processor, Administrator, Customer Service or similar role
* Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
* Passionate about providing a first class service to our customers
* Demonstrable experience of having built strong working relationships both internally and externally
* Excellent working knowledge of Microsoft Office packages (PowerPoint, Excel, Word)
* Good organisational skills with an eye for detail and the able to priortise workload and manage multiple tasks

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).