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Part Time Service Coordinator - 3 Full days

  • Salary: Up to £11.00 per hour
  • Location: High Wycombe
  • Job type: Permanent
  • Job reference J1040200

Our client, a small, friendly, family run business based in High Wycombe, is looking for a Part Time Service Coordinator to join their team. The hours are Monday, Wednesday and Friday. 09:00 - 17:00

The focus of this role is to aid the Service Team and Installations Team with scheduling, administration and customer service.

Key responsibilities:

* Booking jobs on to the system and issuing job sheets on an ad hoc and weekly basis
* Processing Engineer report sheets and certificates through to invoicing
* Managing and issuing renewal quotations and purchase orders to clients
* Completing and managing client on-line portals
* Providing proactive administrative support to the Service Department
* Liaising with accounts both internally and externally on invoicing issues
* Monitoring the Service Mailbox - proactively dealing with customer and supplier enquiries
* Completion of paperwork for Customer Contract Files where applicable
* Managing issues, invoicing and administration of annual service agreements to customers
* Liaising with suppliers and providing adhoc requirements regarding scheduling of site visits including staffing, timings etc
* Creating annual schedules for sites and updating where necessary

Key Skills:

* A methodical, orderly and professional approach to work
* Must be able to use initiative to make work decisions and take ownership for tasks set out with the role
* Professional and friendly telephone manner - providing the clients with a best in class service
* Familiarity with databases and competent with Excel, Word and Outlook

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).