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Project Success Manager

  • Salary: Up to £40000 per annum
  • Location: Reading
  • Job type: Permanent
  • Job reference J1039135
This vacancy has now expired.

A great opportunity within a friendly, dynamic and supportive team within the legal/software industry. Who encourage passion, ambition and collaboration, both in performance as a team and individually. The role offers fantastic benefits listed below and competitive salary.

* 25 days' holiday, with optional 5 days unpaid leave per year
* Flexible working
* Annual lifestyle allowance of £300 to put towards an activity of your choice
* Cycle to Work scheme and Gym Flex scheme
* Internal coaching/mentoring system throughout your time
* Focus on training and career progression
* Competitive salary

The Project Success Manager will ensure the successful implementation of new projects and relaunched projects for customers bridging the gap from Sales to Project Management and Support. Working on site with England and Wales based Customers to identify the success criteria for the company and to put in place action plans to ensure those criteria are achieved, you will ensure that our Customers feel supported and knowledgeable about the change they are going through, and that it is managed in a way that is successful, resulting in increased retention, revenue growth and advocacy.

You will be confident, customer service centric with strong communication skills and be able to challenge constructively. You will have proven ability to succeed through others, influencing to achieve a common goal. You will also have/be:

* Degree qualified or equivalent
* Experience of working for, within or alongside the Legal sector.
* Experience of providing change management in a B2B environment.
* Previous experience of systems implementation would be an advantage but is not essential.
* Tech savvy with the ability to translate complex and/or technical information and deliver in an easy way.
* Excellent interpersonal and organisation skills
* Gravitas and diplomacy
* PC literate - MS Office

You must be happy to travel and stay away from home on a regular basis

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).