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  • Salary: Up to £17220 per annum + Benefits
  • Location: Cookham
  • Job type: Permanent
  • Job reference J968
This vacancy has now expired.

We are looking for a Receptionist for a fantastic hotel based in Berkshire!

You will be responsible for ensuring the reception area and switchboard is covered at all times whilst providing necessary assistance to all delegates, visitors and members of staff

Location: Cookham, free parking
Salary: £17,220 + Benefits package
Hours: 35 per week, Monday to Sunday with a 5 out of 7 shift pattern

Your duties will include:

  • Checking In / Out of residential guests ensuring that they are allocated the correct room type
  • Ensure all required charges are posted to the guests bill before they check out
  • Acknowledge guests immediately as they arrive at the desk
  • Receiving and inputting Bed and Breakfast Booking / and group bookings and updating them as required
  • Ensure back up is received in the form of either an email or a fax for each booking and all paperwork is filed
  • Responsibility for £600.00 float and all money taken daily ensuring all monies are locked in the safe each night
  • Answering the Main Switchboard
  • Signing in and directing of delegates
  • Signing in contractors / Temporary workers and Visitors
  • Other general duties such as sending faxes, booking taxis, guests/staff queries etc.
  • Innovation & Process Improvement
  • Developing external relationships such as with regular clients and with taxi companies

Skills/Attributes and Experience:

  • Computer literate
  • Able to communicate effectively verbally and written
  • Ability to prioritise and multi task
  • Interpersonal skills with strong customer focus
  • Willingness to learn and understand all areas of the business
  • Previous hotel or similar reception role, including switchboard is desirable
  • Experience and understanding in a front of house package
  • Previous cash handling experience

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).