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Reservations Agent

  • Salary: Up to £20000.00 per annum
  • Location: Windsor
  • Job type: Permanent
  • Job reference J1039779
This vacancy has now expired.

Working for a 4 star hotel based in the heart of Windsor.

My client are seeking someone who as a minimum of 1 years experience working in the corporate/hospitality/Hotel industry within Reservations.

Key responsibilities:
- Be fully conversant with the daily availability of hotel bedroom stock in order to sell rooms effectively in line with our selling strategy.
- Efficiently dealing with all incoming enquiries and reservation correspondence via email, fax etc. entering all relevant details correctly into Opera and responding in the appropriate manner within the given time span, ensuring all reservations are guaranteed and secured with appropriate backup to minimise non-arrivals.
- Meeting potential clients and assisting them with initial enquiries including hosting a show round of the hotel areas
- Conducting show rounds in a professional manner utilising the allotted time effectively to convert business.

Key skills:
- At least 1 years experience in either Reservations or Events co-ordination in the corporate hotel/conference market; ideally with prior experience of weddings
- Good computer skills and experience of a large PMS system, ideally Opera/ Events 500
- Excellent written and spoken English communication skills with an eye for detail
- The confidence and ability to proactively up sell to clients to increase revenue for the hotel

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).