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Senior IT Technician

  • Salary: £0.00 - £35000 per annum
  • Location: Windsor
  • Job type: Permanent
  • Job reference J1040479
This vacancy has now expired.

We are looking for a Senior IT Support Technician for a vibrant brand agency based in Windsor. The role will be to provide services over the phone, via email, and in person, and requires a high level of support on MAC infrastructure and applications. Travel is required to the Bracknell office once a week, and the Bournemouth office once a week.

Key Responsibilities:
- 3rd line support for Mac system, application, and server issues
- Manage all LAN, WAN and Wireless infrastructure
- Oversee network and server configuration
- Configure hardware, peripherals, settings, storage etc.
- Manage cloud services
- Manage and track security updates and vendor patching
- Lead and support the IT Support team
- Communicate with the IT Helpdesk regarding changes, impact, and user configuration
- Resolve software and hardware incidents
- Test and evaluate new technology

Key Skills:
- High level of experience in a very similar role - minimum 5 years
- Ability to support Windows and Mac servers and workstations at 3rd line competency
- Analytical skills for data analysis/reporting
- Problem-solving and methodical approach to implementing resolutions
- Microsoft or Apple qualifications and strong IT education
- Project management qualification beneficial

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).