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Stock Co-ordinator

  • Salary: Up to £21000 per annum + £1k bonus plus benefits
  • Location: Marlow
  • Job type: Permanent
  • Job reference 35886

Our client, a highly successful technology organisation based near Marlow and Maidenhead has a fantastic opportunity for a Stock Co-ordinator to join their friendly Service Department.

The main purpose of this role is to make sure standards of service delivery expectations are met, working to SLAs and providing expected levels of delivery. This role is responsible for processing and despatch of daily customer orders. In addition to this, continuous stock management. A key part of despatching orders will also be configuring hardware to customers needs.

Please note the position consists of occasional physical requirements (moderate lifting & carrying.)

Our client offers a fantastic working environment, free parking, restaurant and gym onsite plus an excellent starting salary of £21k plus up to £1k bonus and benefits.

Responsibilities and Duties

  • Manage and complete outstanding cases within SLA timescales

  • Monitor queue on ticketing system for outstanding order requests to be processed

  • Prioritise workload for urgent requests

  • Raise customer orders using Sage system

  • Configuring hardware to customer's requirement

  • Use order summary provided to determine product requirements per order

  • Package all orders accordingly whilst adhering to bespoke dispatch requirements.

  • Processing shipments to meet daily collection deadlines

  • Performing checks on processed orders to ensure dispatch is accurate

  • Checking stock to determine inventory levels

  • Keep customers updated regarding shipment date and method, current status and answering questions relating to pending/completed orders

  • Providing support to other teams when needed

  • Inbound/Outbound calls and email

Skills & Qualifications

  • Excellent attention to detail

  • Must have the ability to work unsupervised and on own initiative

  • Excellent verbal and written communication skills

  • Ability to thrive in a high pressure, fast paced work environment

  • Excellent team player, personable and able to operate at all levels

  • Some experience of Excel beneficial

  • Experience of Sage would be advantageous

  • Competency in managing multiple competing tasks and priorities

  • Driven individual who is confident in their ability to work independently as well has having a passion for team-work

  • Able to pick up new skills quickly

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).