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Temp Sales Operations Administrator - 3 months

  • Salary: £14 - £16 per hour
  • Location: High Wycombe
  • Job type: Temporary
  • Job reference J1040085
This vacancy has now expired.

Our client, a pharma company locally, is looking to take on a Sales Operations Administrator (with SAP) for 3 months on a temporary basis.

The job purpose is to provide and maintain excellence in the delivery of customer focused services as a part of the Sales Operations Team.

The successful candidate will have SAP, be analytical and possess excellent customer service skills. A background in pharma/healthcare would be beneficial but not essential.

Duties include
Handle & archive customer orders and liaise to keep them informed of any issues related to their orders strictly in accordance with specific local Standard Operating Procedure (SOP)
* Deal with general customer enquiries ensuring all relevant parties are kept informed
* Liaise with Logistic Service Provider (LSP) to ensure customer orders handled as required
* Deal with customers' product complaints strictly in accordance with specific local SOP
* Creation of customer quotes and management of service contracts
* Work closely with the sales and marketing team towards the accurate and timely production of quotes and compilation of tender information
* Ensuring that prices invoiced to customers are maintained and aligned with current quotes or tenders strictly in accordance with specific local SOPs
* Responding to all queries from the Sales & Marketing Team in a timely and efficient manner
* Provide periodic contract management data to meet framework requirements
* Process consignment stock orders and raise appropriate replenishment order
* Liaise with product suppliers and LSP for incoming shipments and monitoring of stock availability strictly in accordance with specific local SOP
* Maintain company's CRM System data up to date with relevant documents and Customer details
* Responsible for reporting adverse events strictly in accordance with specific local Standard Operating Procedure (SOP)
* Responsible for operating to the instructions contained in all relevant effective SOPs

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).