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Temp to Perm Shipping Administrator

  • Salary: £19000.00 - £21000.00 per annum
  • Location: Marlow
  • Job type: Permanent
  • Job reference J763
This vacancy has now expired.

Our client, the world leader in water treatment, is looking for a Shipping Administrator to join their team on a temp to perm basis.

Please note the successful candidate will need to be a car driver due to rural location.

The successful candidate will ensure that all export/import shipments are promptly completed in a cost-effective manner, ensuring that customers are provided with relevant documentation as soon as it becomes available.

This role provides fast and efficient administrative support and maintains the highest level of customer service.

Duties:

  • Administration of shipments including invoicing and ensuring necessary documentation are dealt with promptly
  • To ensure all information is provided to internal and external customers to arrange the dispatch of consignments and all shipping details are provided to customers in a timely manner
  • Promptly respond to all customer queries received into the department via fax, letter, email and telephone
  • Liaise internally and externally to ensure the highest level of service is provided to all customers
  • Invoices are matched to the relevant order to enable sign off
  • Ensure all relevant information that is customer specific is updated and noted on the relevant documents and systems
  • Liaison with external packing companies
  • Liaison with manufacturing and other departments
  • Ensure certificates of shipments are maintained
  • Update and maintain directories of freight contacts
  • Freight costs to be provided for quotation purposes

Skills/Experience

  • Previous customer service experience
  • Experience of working in an export/ shipping role is desirable
  • Excellent communication skills
  • Enthusiastic, self-motivated and focused
  • Strong attention to detail
  • Ability to multi task
  • Ability to work well under pressure and go the extra mile
  • GCSE grade C and above in Maths and English

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).