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Temporary Customer Support Assistant - German Speaking

  • Salary: Competitive
  • Location: Maidenhead
  • Job type: Temporary
  • Job reference ADG1207
This vacancy has now expired.

An excellent automotive company are looking for a temporary customer support assistant who is fluent in English and German.

The role -

  • To provide internal and external customers, specific to the German speaking market with an effective and high standard of customer service, administration and case management support.
  • Working within an office-based team environment, answering telephone and email customer queries during standard business hours.
  • Responsible for recording customer queries/issues via available/relevant databases (eg: CRM, Helpdesk, Subscription Centre) raising and monitoring bug reports/change requests generating a root cause analysis/ feedback loop
  • Housekeeping Customer Database(s) as appropriate for registration & subscription management
  • Ad-hoc translation of documents

Requirements -

  • Ability to English and German fluently both verbally and in writing
  • Minimum of 6 months experience within a customer facing role
  • Excellent communication skills (oral, written)

If you fit the criteria above, I look forward to accepting your CV.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).