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Digital Workplaces: Pros and Cons

On03/ 10 /18
In the age of modern technology, the way people interact with their colleagues and clients is changing. 

This is especially true if we think about a workplace that encompasses the full breadth of performance-related perks that technology has to offer. But, as with everything, digital transformation isn’t without it’s risks. 

We reveal the pros and cons you should consider before starting a digital revolution:

Flexible working

It should come as no surprise that modern workforces favour flexibility and digital collaboration. Data from the Office of National Statistics has revealed that the number of UK workers who have switched to remote-working has increased by a quarter of a million during the last decade, which has subsequently contributed to an increase in staff retention and a boost in morale. 


By offering flexible work schedules, businesses can attract the kind of workers they want and help retain the employees they already have. A genuinely digital workplace removes the barriers of time, location and network connections, giving employees greater flexibility and job satisfaction while delivering business advantages such as higher productivity and reduced office overheads. 

By introducing flexible, digital workplaces, businesses are also in a position to improve their employees’ work-life balance, which is vital to maintain their mental health and boost job satisfaction.   


While most employees will appreciate the opportunity of flexible working, some of them might feel concerned about their ability to focus while operating remotely. 

Another consideration would be lack of face-of-face communication, which might be a concern to managers. This however, could be worked around using corporate messaging solutions such as Slack and easy-access cloud systems.  

Internal communication 

Instant messaging has become an essential and straightforward internal communications channel for many organisations. The ability to communicate can make or break a company, and this is why operations managers and business owners should carefully consider every aspect before introducing an instant communication tool.  


One of the major reasons why you should introduce the internal messaging app to your company is project coordination. This is especially true if you hope to successfully manage a large project that requires input from both in-house and remote specialists as you can quickly connect them in one place. 

Keeping the conversation going via messenger is also much easier than exchanging long streams of emails as it saves you time and energy. 

Moreover, your team will be able to connect with their peers in an instant, allowing them to be more efficient. 


When it comes to exchanging internal messages, it’s very easy to go off-topic. This is not ideal, especially if you need the job to be done quickly, so speak to your team first and agree on a limit of time they should spend on messenger discussing non-work-related subjects. 

To prevent staff from always using messenger over face to face comms, invite them to communicate their questions and concerns directly, and try to ensure that you are available and approachable for conversations. 

Accessing information 

While many business owners fear digital transformation may result in security breaches, thanks to a number of advanced solutions they can easily prevent confidential information from leaking. 


Introducing a digital workplace means a paperless office, which focuses on replacing paper processes with digital workflows. In addition to saving money on paper and reducing the need of a physical footprint, going digital provides efficiencies in terms of disseminating information via affordable and secure channels such as cloud file sharing. This is very beneficial, especially if your team includes members that work remotely and require instant access to files no matter where they are. 


Document leakage is a significant risk for any business. To prevent this from happening, you should always keep the hard copies of any invoices or contracts. Moreover, make sure that additional steps are being taken to ensure that the data stored in the cloud is safe for the long haul. To do so, choose a reliable cloud provider and ensure that it offers a data recovery service.

You should also consider hiring a reliable IT specialist who will control your in-house system and protect your business against malicious apps, and who will make sure that your business is equipped with the highest quality hardware and up to date software.  

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