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Fifteen Minutes with Vicki Cardosa

On24/ 05 /16

Vicki Cardosa is our temporaries consultant for Bracknell and the surrounding areas.  She has been working for Bucks and Berks Recruitment for over 20 years, we grabbed fifteen minutes of her time to find out a bit more about her day and life as a recruitment consultant.

Temporary consultantWhat is the first thing you do when you get in? 

Make a cup of tea to set me up for the morning!

What does a normal day look like? 

You never quite know what a normal day looks like in this job, people are our product so it is not going to be predictable.  That is one of the things that I enjoy most about the role, that and the relationships that I have with the clients and candidates I work with.  I have fun with them, we get on so we will do what we can to help each other out.  Working on temporary bookings and short term contracts means I need to be reactive.  I plan what I want to do that day but often an urgent booking comes in and takes priority. 

Tell us about the jobs you recruit for?

There is great variation in the jobs that clients turn to us for help on.  Although a lot of my bread and butter roles are reception and administration support, I relish the challenge of working on the ‘out of the ordinary’ roles, I enjoy finding that one person who can complete the booking.  I recruited 2 temps with pharmaceutical commercial legislative experience and the client was hugely impressed I managed to find them so quickly, as it isn’t the most common skills combination!

What is your biggest frustration?

The administration surrounding running a temp desk can get frustrating - holiday queries, tax queries, and pension queries are all essential to running a successful temps desk but do sometimes take time to resolve. Luckily, Sam in our accounts team is amazing and resolves most of these issues for us by the time we have made her a tea!

What bit of advice you would give any new recruitment consultant? 

To be successful starting out in recruitment I think that hard work, resilience and tenacity are essential.  You have to roll with the punches and be stoical when things go wrong, it isn’t always easy but hugely rewarding when things go right.

What is the best thing about working for Bucks and Berks Recruitment? 

I appreciate the fact that I am allowed to make my own decisions, use my own judgement and, provided that I achieve targets, I am given the autonomy to work in the way that best suits me. However when I need it, I know that I can always seek advice and guidance from anyone else within the business.  Also, I have over 20 years of great memories and shared experiences with many members of staff, we’ve had a lot of fun over the years and I am looking forward to many more!

What do you do when you get home after work? 

Like most people I take off my work hat and put on my domestic hat when I walk through the door.  When I can I change straight into my running gear and have a quick half hour run round the park, which I find a great way to relax. By the time I get back whatever work issue was bothering me has been put away into a little box and can be reopened tomorrow.

Bucks and Berks Recruitment has a long history across the Thames Valley and has been helping people find their next job for over 90 years.  Our staff are the key to our success and provide our clients and candidates with a professional and consultative service for both permanent or short term requirements.  If you think you have what it takes to be part of our successful team find out more here.  

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