We are recruiting for a highly successful medical supplies company based in Loudwater, High Wycombe. The successful candidate will be delivering excellent customer service to all their patients, existing and new.
We are looking for candidates with a customer service or sales background who enjoy communicating with patients/customers and possess a can do attitude.
Benefits include 25 days per annum rising to 27 days after 5 years’ service, pension, medical cash back plan, life assurance, free parking, cycle to work scheme and subsidised staff canteen and much more.
Working hours are 10am – 6pm with 1 day working from home after training period.
Duties include
- Proactively contacting patients, both new and existing
- Dealing with enquiries
- Managing your own database of patients
- Checking if patients need to place orders and advising them on products
- General administration
Skills/Experience
- Proven telephone based Customer Service background
- Empathy towards patients with complex medical conditions
- Proven experience of managing high call volumes
- Possess influential and persuasive skill set
- Excellent telephone manner
- Excellent communication, oral and written, skills
- Able to work under pressure
- Able to multitask
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
