Facilities Helpdesk Co-Ordinator

    JOB SUMMARY

  • Permanent
  • Henley-On-Thames, Oxfordshire
  • Salary: £28000.00 - £35000.00 per annum + Excellent benefits
  • REF: BBBH6687
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Our client, a highly successful consultancy, is looking for a Facilities Account Co-ordinator to join their team.

We are seeking a proactive and detail-oriented individual to provide essential administrative and operational support to the FM Team Leader and the wider facilities management team. This role is critical in ensuring the smooth running of their Planned Preventative Maintenance (PPM) and reactive maintenance systems across their portfolio of serviced offices and client sites.

You will act as a key support function, helping to maintain compliance, coordinate day-to-day operations, and ensure seamless service delivery to our clients.

This is a full time Monday to Friday office based role (with very occasional meetings in London). Our client is offering a salary of between £28k and £35k depending on skills and experience and a fantastic benefits package.

Key Responsibilities

  • Operational Support to FM Team Leader & Account team
  • PPM & Compliance Administration
  • Health & Safety Support
  • Helpdesk & Reactive Maintenance Coordination
  • Financial & Billing Administration
  • Contractor & Supplier Management
  • Client & Stakeholder Support
  • Project & Documentation Support

Skills and Experience

  • Proven facilities and helpdesk experience (essential)
  • Understanding of PPM and reactive maintenance systems
  • Experience with billing processes and financial administration
  • Familiarity with facilities management operations
  • Experience working in a support or coordination role
  • Understanding of compliance requirements in FM environment
  • Confident in managing suppliers and liaising with clients
  • Comfortable with Microsoft Office packages and SharePoint
  • Detail-oriented with strong organisational abilities

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Consultant Details

Lucy Cameron

Principal Consultant